Privacy Policy

Effective Date: 13 May 2025

Last Updated: 13 May 2025

1. Introduction

Allevia HK Limited (“we,” “our,” or “us”) is committed to protecting the privacy of individuals who visit our website (“Site”). This Privacy Policy outlines how we collect, use, disclose, and safeguard personal data in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of the laws of Hong Kong SAR. By accessing or using our Site, you agree to the terms of this Privacy Policy.

2. Collection of Personal Data

We may collect and process the following types of personal data:

Identification Data: Name, email address, phone number, and mailing address
Technical Data: IP address, browser type, operating system, device information
Usage Data: Pages visited, time spent, clickstream data, and other analytics
Communication Data: Records of correspondence and inquiries submitted via the Site

We collect personal data directly from you, through automated technologies, or from third parties where applicable.

3. Purpose of Collection

We collect personal data for the following purposes:

To provide and maintain our services
To verify identity
To respond to inquiries and communicate with users
To conduct market surveys, statistical analysis, and research
To improve website functionality and user experience
To comply with legal obligations and regulatory requirements
To send promotional materials (with your consent)
To fulfil other purposes directly related to any of the above

4. Disclosure of Personal Data

We may disclose your personal data to the following parties, where necessary and appropriate:

Service Providers who support our website operations, data processing, and delivery of Testing Services
Legal Authorities when required by applicable laws, regulations, or to protect our legal rights
Business Partners for joint marketing initiatives or service collaborations, subject to your prior consent
Successors or Assigns in the event of a merger, acquisition, or transfer of assets involving the Company

Your identity and personal data will not be disclosed to any external parties beyond those listed above. However, we may share such information with third-party service providers strictly for the purpose of performing services on our behalf in connection with the Testing Services.

5. Data Retention

Personal data will be retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.

6. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect personal data against unauthorized access, disclosure, alteration, or destruction.

7. Use of Cookies

Our Site uses cookies and similar technologies to enhance user experience and analyze traffic. You may disable cookies through your browser settings, but this may affect certain functionalities of the Site.

8. Your Rights

You have the right to request access to and correction of your personal data under the Personal Data (Privacy) Ordinance. To exercise these rights or if you have any questions about this Privacy Policy, please contact us using the details provided below.

9. Third-Party Links

Our Site may contain links to external websites. We are not responsible for the privacy practices or content of such third-party sites.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.

11. Contact Us

If you have any questions or requests regarding this Privacy Policy or your personal data, please contact:

Privacy Officer
Allevia HK Limited
Email: enquiry@alleviahk.com
Address: 29/F, United Centre, Queensway, Admiralty, Hong Kong
Phone: +852 9851 6284